Privacy Policy

Last Updated: 2024

Introduction

Oneart ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information that you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)
• Project details and preferences
• Payment information (processed through secure third-party providers)
• Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and fulfill your requests and orders
• Communicate with you about your projects
• Send you marketing communications (with your consent)
• Respond to your inquiries and provide customer support

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business, subject to appropriate data processing agreements
• When required by UK law or to protect our legal rights
• In connection with a business transfer or merger, with appropriate safeguards

Data Security

We implement appropriate technical and organizational measures to protect your personal information in accordance with UK GDPR requirements. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Rectify inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Withdraw consent at any time

Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

• Essential Cookies: Required for the website to function properly and cannot be disabled
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookies through your browser settings. However, disabling certain cookies may limit functionality of our website. For more detailed information about our cookie practices, please visit our Cookie Policy.

Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may use third-party service providers to assist with website operations, payment processing, analytics, and marketing. These providers have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by UK law. When we no longer need your information, we will securely delete or anonymize it in accordance with UK GDPR requirements.

Project-related information may be retained for warranty and service purposes for the duration of the warranty period plus any applicable legal retention requirements under UK law.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We operate primarily within the United Kingdom and European Economic Area. When transfers occur outside these regions, we ensure appropriate safeguards are in place to protect your information in accordance with UK GDPR requirements.

UK and European Privacy Rights

If you are located in the United Kingdom or the European Economic Area (EEA), you have additional rights under the UK GDPR and General Data Protection Regulation (GDPR), including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure ("right to be forgotten")
• The right to restrict processing
• The right to data portability
• The right to object to processing
• Rights related to automated decision-making and profiling

If you are not satisfied with how we have handled your personal information or if you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority set up to uphold information rights. You can contact the ICO at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: https://ico.org.uk
Phone: 0303 123 1113

We would, however, appreciate the opportunity to address your concerns before you approach the ICO, so please contact us first using the details provided in the "Contact Us" section below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, UK legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page with a new "Last Updated" date
• Sending an email notification to the address associated with your account (if applicable)
• Displaying a prominent notice on our website

Your continued use of our website or services after such changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information in accordance with UK data protection laws.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Oneart
37-49 Devonshire St N
Manchester M12 6JR, United Kingdom
Email: info@oneart.world
Phone: +447816329161